WEDDINGS: If you wish to cancel after signing a contract, you will forfeit 25% of the value of the total balance. If you cancel two month before the event, you forfeit 50% of the total balance. If you cancel 1 week before the event, you will forfeit 100% of the value of the total balance. Cancellation refers to any part of the booking, including, but not limited to, rentals, purchases, ingredient prep, and/or staff. Events that end earlier than initially invoiced are not eligible for a refund of unused time.
CORPORATE EVENTS: If you wish to cancel after signing a contract, you will forfeit 25% of the value of the total balance. If you cancel one month before the event, you forfeit 50% of the total balance. If you cancel 48 hours before the event, you will forfeit 100% of the value of the total balance. Cancellation refers to any part of the booking, including, but not limited to, rentals, purchases, ingredient prep, and/or staff. Events that end earlier than initially invoiced are not eligible for a refund of unused time.
BIRTHDAYS AND HOLIDAY EVENTS: If you wish to cancel after signing a contract, you will forfeit 25% of the value of the total balance. If you cancel one month before the event, you forfeit 50% of the total balance. If you cancel 2 weeks before the event, you will forfeit 100% of the value of the total balance. Cancellation refers to any part of the booking, including, but not limited to, rentals, purchases, ingredient prep, and/or staff. Events that end earlier than initially invoiced are not eligible for a refund of unused time.
We accept payment in the form of cash, cashiers check, business check, Zelle, and all major credit cards. A deposit of 25% of the total will be required upon booking. A deposit of 50% of the total will be required 2 months before the event. The rest of the balance will be required 2 weeks before the event. Your credit card information will be required upon booking. This timeline may change depending on how close to the date the event is booked. We will not charge the credit card in full if you wish to pay a different way. If payment is not invoiced or collected at the appropriate time, it is still owed. However, lack of invoicing or collection of payment does not mean you are not still booked. Unused time is still subject to be charged. We do not refund for staff being sent home earlier than scheduled. If you wish to pay in cash, you must place the cash in a sealed envelope made out to Cin City Bartenders, otherwise it will be interpreted as tip, and your credit card will be charged the total balance.
All payments are subject to sales and tax at 5.75%
All Holiday event bartending rates are 25% higher for major holidays & 10% higher for minor holidays. Major Holiday dates include: Halloween, Thanksgiving, Christmas Eve, Christmas and New Years Eve. Minor Holiday dates include: New Years Day, Fourth of July, Labor and Memorial Day. These policies are based on how common events are & how difficult it is to find staff on those days, and not on the importance of these or any other holidays.
The bar cannot be located in an area of direct sunlight during the summer months, and/or wherever the temperature is higher than 80 degrees, for extended periods of time. Please plan accordingly. (Typically hosts will set up under a tree or next to a building that provides adequate shade or a sun shade is provided.) When the temperature is below 55 degrees, any bar located outside must have a heater. Bartenders must be provided protection from wind, rain or other harsh environmental conditions, should the conditions arise.
The event host must disclose the location details of an outdoor bar prior to the event. For any event where the bar(s) is located up/down hills, on rooftops, anywhere with excessive stairs, or more than 150 feet from the main event location, additional setup time is required.
All staff are entitled to a safe & comfortable work environment, safe from any physical or emotional real or perceived danger. This includes, but is not limited to, exposure to animals, inclement weather, sexual harassment, threats, or violent behavior.
Failure to comply with Cin City BartendersStaff Safety Policies may result in the cessation of work (without refund) and/or a $150 charge per staff member working the event
Standard setup time for all staff is 1 to 1.5 hours for regular events, so all staff will arrive 1 to 1.5 hours before guest arrival time unless discussed prior. We charge a ½-hour breakdown for regular events after the bar closes.
There is a 4 hour minimum for all staff, and the setup/breakdown time is included in that 4 hour minimum.
Weddings and other large/long events will require a 2-4 hours setup and a 1-3 hours breakdown most of the time. Large events (in regards to setup/breakdown time) are any events with 150+ guests. Long events are any events with 5+ hours of service time.
Our staff wears a predetermined uniform (listed below); this is very important to our brand. If you wish to have the staff wear anything else, please disclose when booking.
Black Slacks/Pants
Black Buttoned Collared Shirt with Sleeves rolled past the elbows OR black Collared Short Sleeved Blouse
Black Suspenders
Black Bowtie OR Black Bowtie Choker/Headband
If you wish to book a party that is only 48 hours away, you may be subject to a Rush Fee. These fees could total anywhere between $50-$750, depending on your requirements for the event and how close to the event the booking form is sent in. We charge rush fees because events booked with short notice require us to expedite our planning policy and hire additional labor on our backend to make sure your event goes off without a hitch.
Providing all the necessary information to plan a party is crucial to the success of your event.
Cin City Bartenders must be informed of all event details requested via the booking form. Especially important details include, but are not limited to: Reason for the Event, Accurate Guest Count, Accurate Event Start Time, Accurate Guest Arrival Time, Layout of the Event Space, use of Glassware vs Plasticware, Multiple Bar Locations, Logistical Obstacles to Setup and/or Service (stairs, elevators, hills, security doors, long distances between service points, poor dolly access, etc.), if other Bar staff is Also Hired, and if the Bar will be Under Direct Sunlight or is outside when it is cold.
Failure to fully disclose event details, providing inaccurate information, or providing intentionally misleading information may result in an additional fee of up to $150/bar staff serving your event, depending on the severity of the results due to misleading information.
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